Effective Date: August 30, 2025

Contact: info@10yonge.com

 

1. Purpose of This Policy

This Privacy Policy outlines how 10Yonge.com (the “Site,” “we,” or “us”) collects, uses, discloses, and protects personal information provided by users of the Site.

10Yonge.com is a resident-operated platform designed for community engagement and information-sharing at 10 Yonge Street. The Site is not affiliated with Metropolitan Toronto Condominium Corporation No. 979 (“MTCC 979”) or any property management company.

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2. What Information We Collect

We collect the following types of information:

a. Voluntarily Submitted Information

When you use the Site or its features (e.g., deficiency reporting, contact forms, comment sections), you may choose to submit:

• Name and/or unit number (if provided)

• Email address (if provided)

• Photos, videos, or documents (attached to submissions)

• Feedback, comments, or suggestions

b. Anonymous or Aggregated Data

We may collect data that cannot identify you personally, including:

• Browser type and version

• Operating system

• Pages visited and time spent on site

• IP address (for security, not tracking)

This data is used solely for analytics, debugging, and improving the platform.

 

3. How We Use Your Information

We use the collected data to:

• Provide and improve platform features and tools

• Respond to inquiries or support requests

• Process deficiency reports and resident feedback

• Share relevant submissions (where appropriate) with MTCC 979 property management or board representatives

• Communicate occasional platform updates, if you've opted in

We do not sell, rent, or trade your personal information to any third parties.

 

4. Disclosure of Information

We may disclose user-submitted information only when necessary, and strictly under the following conditions:

• To property management or the Board, if a resident-submitted report or request needs escalation

• To comply with legal obligations, court orders, or valid government requests

• To protect the rights or safety of users, residents, or platform operators

We do not disclose personal data for commercial, marketing, or political purposes.

 

5. Anonymous Submissions

We allow users to submit certain content anonymously, particularly for sensitive topics (e.g., health, safety, governance). In such cases:

• No personally identifying information is collected or stored

• Submissions may still be forwarded to appropriate authorities or stakeholders

• Users are responsible for ensuring their submissions are truthful and non-defamatory

 

6. Data Storage and Security

All data is stored securely using modern encryption and access controls. While no system is completely immune to breach, we follow best practices to ensure:

• Access is restricted to administrators only

• Backups are encrypted

• Personal data is retained only as long as necessary

If a data breach occurs involving your personal information, we will notify you in accordance with applicable laws.

 

7. Cookies and Tracking

We use minimal cookies for essential session management and anonymous analytics. We do not use:

• Behavioral tracking

• Targeted advertising

• Third-party ad networks

By using this Site, you consent to our limited use of cookies for basic functionality.

 

8. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for their privacy practices, content, or data collection methods. You are encouraged to review their respective privacy policies.

 

9. Your Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access any personal information we have about you

• Correct inaccurate or outdated information

• Withdraw consent (where applicable)

• Request deletion of personal data, subject to legal or operational limitations

To make such a request, please email admin@10yonge.com.

 

10. Contact Us

For any questions, concerns, or privacy-related requests, contact us at:
📧 info@10yonge.com